2020 has been a year without parallel. Extremely testing market conditions, redundancies, furlough schemes...

71% of sales leaders don't think they can adapt their strategy fast enough to deal with change and uncertainty,...

The COVID-19 pandemic shed light on the need for contact centre modernisation to provide seamless customer...

For retailers, using data analytics to align labour resources to customer demand can significantly impact...

Stacks of papers that need to be signed, filing cabinets full of paperwork- these are quickly becoming...

Adobe recently commissioned Forrester Consulting to conduct a global survey to understand how digital...

Electronic signatures have gone mainstream. Research for this report found that the technology is now...

Remote work is accelerating alongside the use of 'hybrid' programs, where some people work in the office,...

This guide is designed to help you have team conversations centered on diversity, inclusion, and belonging-a...

According to a recent McKinsey study, almost 50% of employees who are currently in work plan to leave...

Despite the economic devastation brought on by the Pandemic – an event that forced 4.8 million Europeans...

Inflexible on-premise systems make it harder to keep up with the rapidly changing technology industry....

Today, companies are digitising as quickly as possible to help deliver the experiences customers expect....

Aiming to convert your organization into a truly digital business? Automation is the foundation of all...