Today, most organizations have a customer experience strategy (96%), but recent Avanade research shows...

Today, employees spend around 10–20% of their time on mundane, repetitive tasks that can be easily...

The world of work has never looked so different. With profound disruptions and unprecedented challenges...

Today's public sector organizations need to pivot quickly around changing regulations, funding levels,...

In today's constantly fluctuating business world, performance management can align an entire firm, from...

The COVID-19 pandemic has transformed how and where we work. Businesses have had to respond quickly to...

Set your organisation up for success with the right insights. An agile business model and an engaged...

In this report the four pillars that are discussed that support Blue Shield's people strategy: ...

Today, companies are digitising as quickly as possible to help deliver the experiences customers expect....

In this report, learn about different metrics your organization can use to track its diversity, equity,...

Why many new jobs will be created, some old jobs will become irrelevant-but every job will change at...

HR executives in best-run midsize companies take the lead in aligning the workforce through the use of...

The Workforce View in Europe in 2019 explores employees' attitudes towards the current world of work...

Businesses today must keep pace with unprecedented change. Some can react quickly, while others struggle....